15.734 EMBA 运营管理导论 (Introduction to Operations Management)

MIT Course 15 · Executive MBA · 高管工商管理硕士 · 课号 15.734

TL;DR

• 从企业最高经营层视角审视运营流程架构，将运营卓越性转化为战略竞争壁垒。
• 运用利特尔法则（Little's Law）、瓶颈识别与排队论优化端到端服务与制造周转效率。
• 评估全球供应链韧性、柔性产能投资与突发中断风险下的多情景应急决策。

课程简介 / Description

This half-term course introduces students to problems and analysis related to the design, planning, control, and improvement of manufacturing and service operations. Class sessions involve explaining concepts, working examples, and discussing cases. A wide range of topics are covered, including: process analysis, quality management, supply chain design, procurement, and product development. Toward the end of the course, students work in teams to manage a virtual factory in a web-based simulation exercise.

讲义 / Lecture Notes

• 1
  • Introduction and Class Overview (PDF)
  • Lecture
• 2
  • Burger King and McDonald's
  • Case
• 3
  • Capacity (PDF)
  • Lecture
  • Buildup, Queueing (PDF)
• 4
  • National Cranberry Case
  • Case
• 5
  • Webvan
  • Case
• 6
  • Inventory (PDF)
  • Inventory Examples (PDF)
  • Lecture
  • EOQ, Newsboy (PDF)
• 7
  • Barilla
  • Case
• 8
  • Sport Obermeyer
  • Case
• 9
  • Production Control (PDF)
  • Lecture
• 10
  • Hewlett-Packard
  • Case
• 11
  • Book Review:
  • The
  • Goal
  • Book
• 12
  • Quality (PDF)
  • Lecture
  • SPC reading, Six Sigma (PDF)
• 13
  • Toyota
  • Case
• 14
  • Process Design
  • Lecture
• 15
  • Global Financial Corp. Case
  • Case
• 16
  • Supply Chain Design (
  • PDF
  • ) (Presentation courtesy of Prof. Charles Fine. Used with permission.)
  • Lecture
• 17
  • Product Design
  • Lecture
• 18
  • Sega Dreamcast Case
  • Case
• 19
  • Simulation and Course Wrap-up (PDF)
  • Lecture

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